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Resources & Information

Below are links to drug user organisations, alcohol and other drug services, harm reduction and advocacy organisations, hepatitis services and mental health services.

Drug User Organisations

Peer-based harm reduction, information, advocacy, education and support services:

Australian Injecting and Illicit Drug Users League (AIVL), Canberra
Phone: (02) 6279 1600

New South Wales Users and AIDS Association (NUAA), Sydney
Phone: (02) 8354 7300; NSP Direct: (02) 8354 7343; Rural NSW callers: 1800 644 413

Harm Reduction Victoria (HRV), Melbourne
Phone: (03) 9329 1500

Canberra Alliance for Harm Minimisation and Advocacy (CAHMA), Canberra
Phone: (02) 6279 1670

Western Australian Substance Users Association (WASUA), Perth
Phone: (08) 9325 8387

Queensland Injectors Health Network (QUIHN), Brisbane, Gold Coast, Sunshine Coast, Cairns 
Phone: 1800 172 076 or (07) 3620 8111

Northern Territory AIDS & Hepatitis Council (NTAHC)
Phone: Darwin (08) 8944 7777; Alice Springs (08) 8953 3172; ; Palmerston NSP (08) 8931 3676

Alcohol & other drug information & support services

National

Alcohol and Drug Foundation 
Phone: (03) 9611 6100
Information, advocacy, education and community programs.

DrugInfo
Phone: 1300 858 584
Information about alcohol and other drugs. Available Monday to Friday.

Counselling Online
Phone: 1800 888 236 
Online alcohol and other drug counselling, information, support and referral for consumers, family and friends. Available 24 hours a day, 7 days a week.

National Cannabis Prevention and Information Centre
National Cannabis Information and Helpline 
Phone: 1800 30 40 50 
Information and helpline. Available Monday to Friday.

Family Drug Help
Phone: 1300 660 068
Support for families and friends affected by alcohol and other drugs. Available 24 hours a day, 7 days a week.

Family Drug Support
Phone: 1300 368 186
Support for families affected by alcohol and other drugs, 24 hours a day, 7 days a week.

Prescription drug help lines

Adverse Medicine Events Line
Phone: 1300 134 237 
Report and discuss adverse experiences with your medications. Available Monday to Friday. Not for emergencies.

Medicines Line
Phone: 1300 MEDICINE or 1300 633 424
Information on prescription, over-the-counter and complementary medicines. Available Monday to Friday.

State & Territory Services

Australian Capital Territory

24-hour Helpline for Alcohol and Drugs (ACT Health)
Phone: (02) 6207 9977 
Information, advice, referral, intake, assessment and support service. Available 24 hours a day, 7 days a week.

New South Wales

Alcohol and Drug Information Service
Phone: (02) 9361 8000 (Sydney) or 1800 422 599 (NSW regional and rural freecall)
Support, information, advice, crisis counselling and referral service. Available 24 hours a day, 7 days a week.

Drug and Alcohol Multicultural Education Centre 
Phone: (02) 9699 3552 
Support services for individuals and families from culturally and linguistically diverse (CALD) backgrounds in New South Wales affected by alcohol and other drugs.

Northern Territory

Alcohol and Drug Information Service
Phone: 1800 131 350 (NT only)
Telephone counselling, information and referral service. Available 24 hours a day, 7 days a week.

Queensland

Alcohol and Drug Information Service  
Phone: 1800 177 833 (QLD only) 
Telephone counselling, information and referral service. Available 24 hours a day, 7 days a week.

Queensland Network of Alcohol and other Drug Agencies
Phone: (07) 3023 5050
Peak organisation representing the views of the non government alcohol and drug sector in Queensland. Workforce development and capacity building.

South Australia

Alcohol and Drug Information Service  
Phone: 1300 131 340 (SA only)
Telephone counselling, information and referral service. Available 7 days a week from 8:30am to 10:00pm.

Drug and Alcohol Services South Australia
Phone: 1300 131 340 (SA only)
Prevention, treatment and education services.

Tasmania

Alcohol and Drug Information Service  
Phone: 1800 811 994
Telephone information service. Available 24 hours a day, 7 days a week.

Victoria

DirectLine  
Phone: 1800 888 236  
Telephone counselling and referral service. Available 24 hours a day, 7 days a week.

YoDAA Line (Youth Drug and Alcohol Advice) 
Phone: 1800 458 685 
Telephone and web chat information, advice and support service for young people and others concerned about them. Available 9am to 8pm, Monday to Friday.

Pharmacotherapy, Advocacy, Mediation & Support (PAMS)
Phone: 1800 443 844 or from interstate (03) 9329 1500
Telephone advice service for people experiencing issues with a pharmacotherapy program (e.g. methadone, Suboxone®). Available 10am-6pm, Monday to Friday.

Bendigo Community Health Services (Bendigo area)
Phone: (03) 5448 1600
Alcohol and other drug counselling, pharmacotherapy, withdrawal programs, Needle Syringe Program, and general health services. Available 8:45am to 5pm, Monday to Friday.

Western Australia

Alcohol and Drug Support Line  
Phone: (08) 9442 5000 or 1800 198 024 (regional and rural WA only)  
Telephone counselling, information and referral. Available 24 hours a day, 7 days a week.

Parent and Family Drug Support Line  
Phone: (08) 9442 5050 or 1800 653 203 (regional and rural WA only) 
Telephone counselling, information and referral for families and carers. Available 24 hours a day, 7 days a week.

Harm Reduction & Law Reform Advocacy

Australian Drug Law Reform Foundation 
Non-profit organisation advocating drug law reform in Australia.

Family and Friends for Drug Law Reform 
Community organisation advocating drug law reform in Australia.

Drug Policy Australia
Non-profit organisation advocating drug law reform in Australia.

Harm Reduction Australia 
Phone: 0408 244 552 
National organisation for harm reduction advocacy.

Unharm
Non-profit organisation advocating drug policy reform in Australia.

Hepatitis services

International

International Network on Hepatitis in Substance Users (INHSU)
Phone: (02) 8204 0700
International organisation providing knowledge exchange and advocacy on hepatitis C prevention and care for people who use drugs.

National

Hepatitis Australia 
Phone: (02) 6232 4257
Peak community organisation providing advocacy on hepatitis.

National Hepatitis Information Line
Phone: 1800 437 222 (1800 HEP ABC) 
Telephone information service. Available Monday to Friday.

State & Territory Services

Community hepatitis organisations providing information, resources and support services to their local communities.

Australian Capital Territory

Hepatitis ACT
Phone: 1300 301 383 or (02) 6230 6344

New South Wales

Hepatitis NSW
Phone: 1800 803 990 or (02) 9332 1853

Northern Territory

Northern Territory AIDS & Hepatitis Council 
Phone: Darwin (08) 8944 7777 or Alice Springs (08) 8953 3172

Queensland

Hepatitis Queensland 
Phone: 1800 437 222 or (07) 3846 0020

South Australia

Hepatitis SA 
Phone: 1800 437 222 or (08) 8362 8443

Tasmania

Tasmanian Council on AIDS, Hepatitis & Related Diseases Inc.
Phone: (03) 6234 1242

Victoria

Hepatitis Victoria 
Phone: 1800 703 003 or (03) 9380 4644

Western Australia

Hepatitis WA 
Phone: (08) 9328 8538 (metro) or 1800 800 070 (regional and rural WA)

Mental Health Services

Lifeline 
Phone: 13 11 14 
Telephone and online crisis support and counselling service. Available 24 hours a day, 7 days a week.

Beyondblue 
Phone: 1300 224 636 
Telephone and online information and support service for depression, anxiety and related disorders. Available 24 hours a day, 7 days a week.

Kids Help Line 
Phone: 1800 551 800
Telephone and online counselling service for young people aged between 5 and 25 years. Available 24 hours a day, 7 days a week.

SANE Australia helpline 
Phone: 1800 187 263
Telephone information and referral for mental health issues. Available 9am-5pm, Monday to Friday.